Working with Most: Common Questions

We've compiled a list of the five most common questions that we get about our services to help you better understand our processes and what to expect when working with us. If you think of anything we haven't covered here, please feel free to call, email, or chat with us, and we'll be happy to answer your questions.

Common Questions

How long will it take to see results?

The short answer: it depends on the type of project, budget, the competitiveness of the market, and a plethora of other factors. At the beginning of each project, we collaborate with our clients to set realistic goals, timelines, and key performance indicators (KPIs).

PR and advertising campaigns can yield results almost immediately, but we need a minimum of three months to maximize the results of these projects.

SEO, social media, and other marketing campaigns typically start to yield results after the first three months, with more substantial results after six months and nine months, respectively.

Branding, website, and design projects are typically completed within one to two months, depending on the size and scope of the project.

Nothing is achieved overnight, and we believe that a thorough, thoughtful approach to strategy, marketing, advertising, and design will yield exponentially better results than a hastily planned and executed campaign.

How will I be provided with updates and will we be having meetings?

One of the things we emphasize at Most that set us apart from other agencies and consulting companies is our commitment to constant, open, and transparent communication with our clients. When you work with us, we make ourselves available to you whenever you should need it through phone calls, email, Slack, WhatsApp, or whatever line of communication you prefer. 

At the start of each project, we set aside time each week to meet with your team to discuss strategy, review progress, and set goals for the coming week. At the end of each month, you'll receive a written report that outlines all metrics, analytics, and KPIs for that period. Your success is our success, so we go to great lengths to ensure that you're informed and updated at all times.

How much does this cost, and how is it billed?

For marketing and advertising campaigns and other retainer-based projects, we bill a flat rate on the same day each month, payable via PayPal, ACH, or check.

For websites, branding, and design projects, we typically bill 50% upfront and 50% upon completion of the work.

In terms of price, our services aren't the most expensive or the cheapest; we're somewhere right in the middle. Please get in touch with us for a more detailed discussion on pricing, budgets and to request a proposal.

Do you work with any other companies like ours?

Having been in business for over ten years, we have very likely worked with a company similar to yours. In the cannabis space alone, we've worked with small dispensaries, MSOs, cultivators, hemp farms, processors, and professional service providers like accountants, lawyers, and interior designers. 

Although we focus on the cannabis and hemp industries, we do work with companies in traditional verticals like local services, education, business coaching, e-commerce, and many others.

No two campaigns and projects we create are the same, but our strategies and approaches are applicable across all types of businesses in all kinds of industries.

Are there contracts, and can I cancel at any time?

We do require contracts for our services, but you are free to cancel at any time without penalty or further financial commitment. We typically have long, fruitful relationships with our clients, and we do quality work, so we don't feel the need to lock companies into long-term commitments.